How much does shipping cost for a custom skirt?
Shipping is free on all orders.
Does Rita and Phill ship internationally?
Yes, shipping is free worldwide on all custom skirt orders.
How long will it take for my custom skirt to arrive at my door?
Your Rita and Phill custom skirt will be shipped within 2 weeks from the time we receive your measurements.
What if my custom skirt does not fit?
Our Perfect Fit Guarantee promises that your skirt will perfectly fit your body. If you are not happy with your custom skirt for any reason, you have 3 options: 1) we will re-make a new custom skirt that will fit you perfectly, 2) you can return the product to us and we will fully credit you for the purchase price, or 3) we will give you a $30 credit to have any minor alterations done at a tailor near you.
Will Rita and Phill pay for returned items?
Yes, if your item does not fit and you would like to return the product for a full refund, we will pay for the return shipping.
My proportions are not standard; will Rita and Phill's custom skirts fit me?
Yes! Our expert tailors not only pay close attention to your actual measurements, but also the relationship between those measurements which ensures every custom skirt will fit you perfectly.
I am a plus size women; will Rita and Phill's custom skirts fit me?
Yes! Our skirts are made to your measurements rather than a generic size, so we have no size limit.
I am a very tall/short woman; will Rita and Phill's custom skirts fit me?
Yes! We request for your height as one of our require measurements to ensure that it will be just the right length for you.
How do I give you my measurements?
Simply, email us at perfectfit@ritaandphill.com with your waist, hips, thighs, and height measurements. Make sure your use our measuring guide!
I don't trust taking my own measurements, can you help me?
Yes! We would be happy to schedule a video call to walk you through the process.
How do I select another color fabric for my custom skirt?
Simply, email us at perfectfit@ritaandphill.com with your chosen fabric choice.
Can I send Rita and Phill my own fabric?
Unfortunately, we are unable to accept fabrics from customers because the stretch and consistency for every fabric is different and may affect the finished product. We will work diligently to find you a fabric color that you prefer.
Have more questions? Email us at perfectfit@ritaandphill.com
